Only £4.99 per month
Choose your GPS Device
Track your tools, anywhere

Terms & Conditions

Contract with client

By using our website and purchasing from Global Reach Systems, you agree to be bound by our Terms & Conditions, as stated below.

CONTRACT FOR THE SUPPLY OF PRODUCTS AND SERVICES

The display of goods on the Global Reach Systems site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and Global Reach Systems unless, and until, an email is sent by to Global Reach Systems confirming that your order has been accepted and payment has been successfully made. This confirmation e-mail amounts to an acceptance by Global Reach Systems of your offer to buy goods or services from Global Reach Systems this acceptance is effective regardless of whether or not you receive the e-mail.

Global Reach Systems are free to withdraw from a prospective contract at any time prior to acceptance.This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.

Price and availability information is subject to change without notice.

SITE INFORMATION

Global Reach Systems are providing this website Global Reach Systems and its contents on an “as is” basis and makes no representations or warranties of any kind with respect to this site or its contents. disclaims all such representations and warranties, including for example warranties of merchant ability and fitness for a particular purpose. In addition, Global Reach Systems do not represent or warrant that the information accessible via this site is accurate, complete or current.

PROCESSING OF ORDERS

Credit cards are debited before items are shipped or before services are provided by Global Reach Systems.

DELIVERY

Every effort will be made by Global Reach Systems to ship items ordered before 2 pm that day. When circumstances deem that this is occasionally not possible Global Reach Systems will post items as soon as possible and accept no liability for the delay in posting. In the event that an item is out of stock or otherwise Global Reach Systems will contact you and offer you another product, delivery time or a full refund.

CANCELLATION OF ORDERS PRIOR TO DELIVERY

Orders may be cancelled by phone or email prior to the day of delivery. The cost of the purchase will be refunded to the payment credit/debit card. As payment will have been processed by the credit/debit card services the refund will be made to reflect a cancellation fee of 5% of the initial purchase price. This is to cover our merchant services costs levied as a result of the purchase.

SELLING REGULATIONS/SALE OF GOODS ACT

Any non-business customer wishing to cancel an order under the rights provided by the Distance Selling Regulations/Sale of Goods Act must do so within 14 days of the point at which the goods were received. The goods must be returned by Signed Delivery (Insured). Trading Customers are liable to pay the cost of this return postage. As long as the goods have been returned in an original unused condition the cost of the goods will be refunded to the customer’s credit/debit card within 14 days of the date of return. Any actual use of a GPS tracker (switching it on and obtaining tracking information) or other equipment by a customer is a breach of the customer’s duty to take reasonable care of the product and will negate their right to return under these regulations.

LIMITATION OF LIABILITY (GENERAL)

Except as specifically stated on this site, Global Reach Systems nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Global Reach Systems and employees of this company may not be held liable for damages relating to either the capital cost of any equipment purchased from or consequential costs associated with fitting and operation of the same when issues arise from the non-availability of GSM and GPRS network coverage. It is the responsibility of the purchaser to take whatever steps necessary to establish that the necessary and appropriate network coverage is available and that the equipment works efficiently at the location intended for use. It is recommended that purchasers verify effective operation in countries outside the UK by operating a single tracker unit initially, and prior to purchasing further units.

Global Reach Systems provides full support for these testing processes.

Global Reach Systems does not guarantee that their tracking products will operate successfully in all parts of the world. Variations in GSM and GPRS network make this impossible and accepts no liability for any loss in connection with the failure of tracking service. Every effort will be made to assist in developing the required tracking but it remains the responsibility of the customer to ascertain if network coverage and tracking are possible in any particular global location.

ILLEGAL ACTS

It is a crime to use a false name or a known invalid credit card to order.

Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic ‘fingerprints’ of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website. Products purchased from may be governed by laws prohibiting their use; it is the sole responsibility of the purchaser/user to comply with these laws and no liability can be implied on Global Reach Systems.

CHANGES IN TERMS

Global Reach Systems reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Global Reach Systems site. The mapping site is updated and altered periodically without notice.

RETURNS

All items purchased from Global Reach Systems are guaranteed for 14 days of use. If you find that there is a problem with any item please return it to us. We will have it carefully examined and will be happy to replace it, if it is found to be faulty. Any obvious physical damage or evidence of other misuse found will naturally nullify this guarantee and offer a replacement. Any refund made to customers following the return of a tracker (for any reason) will not include any payment made for additional top-up credits paid for either at the time of the tracker purchase or after that date. Top up credit purchases will not and cannot be refunded.

WEBSITE PRODUCT DESCRIPTIONS

Global Reach Systems reserves the right to supply equipment which may differ in appearance from items shown on the website but which have the same use, function and facility RELATING SPECIFICALLY TO TRACKING Notwithstanding any other provision of these Terms:

(1) All items purchased from Global Reach Systems are guaranteed for 14 days of use. If you find that there is a problem with any item please return it to us. We will have it carefully examined and will be happy to replace it, if it is found to be faulty. Any obvious physical damage or evidence of other misuse found will naturally nullify this guarantee and Global Reach Systems will not offer a replacement. Any refund made to customers following the return of a tracker (for any reason) will not include any payment made for additional top-up credits paid for either at the time of the tracker purchase or after that date. Top up credit purchases will not and cannot be refunded.

(1) Global Reach Systems accepts no liability in connection with any losses incurred by the Customer as a result of the Customer failing to follow the instructions provided with a tracking device.

(2) Without prejudice to the other exclusions and limitations in these Terms, liability in connection with any order (whether arising in contract, tort (including without limitation negligence) or otherwise) shall not in any

circumstances exceed the purchase price of the goods ordered. The Customer agrees that it shall not in any circumstances bring proceedings in tort (or otherwise) directly against any employee or officer of Global Reach Systems

(3) Global Reach Systems is not liable for any consequential losses (including without limit loss of profits, business or goodwill or loss or damage to property) arising (whether in contract, tort (including negligence) or otherwise) from use of any tracking product, including without limitation in circumstances in which the product fails to function.

(4) All warranties which would otherwise be implied into these Terms (including without limitation as to quality and fitness for purpose of goods or services) are expressly excluded. The Customer‟s sole remedies in connection with such matters in relation to goods supplied shall be in accordance with these Terms.

(5) These Terms excludes and limits Global Reach Systems for personal injury or fraud.

(6) Whilst every care is taken to ensure that information given in catalogues, corresponding quotations or other documents is accurate, no responsibility is accepted for any errors which may occur therein and such documents do not constitute part of the Customer’s contract with Global Reach Systems save in relation to the technical description, as provided by these Terms). In addition.Global Reach Systems will not be liable for any losses caused by inaccurate information or recommendations which have been provided to the Customer in good faith.

(7) Without prejudice to the other limitations and exclusions of liability in these Terms,Global Reach Systems accepts no liability (whether arising in contract, tort (including without limit negligence) or otherwise) in connection with the failure of a device to track if this is caused by lack of credit on a “Pay as you Go”SIM card supplied by the customer or any loss of data due to problems with any part of the telecommunications infrastructure on which the tracker is dependent. (8) Global Reach Systems (at its discretion) may provide support in connection with the Service at the rate of £50 plus VAT per hour.

THE CUSTOMER’S ATTENTION IS DRAWN IN PARTICULAR TO THE FOLLOWING

: Notwithstanding any other provision in these Terms:-

(1) Global Reach Systems accepts no liability in connection with any losses incurred by the Customer as a result of the Customer failing to follow the instructions provided in relation to the installation and use of the Software. (2) Without prejudice to the other exclusions and limitations in these Terms, Global Reach Systems liability in connection with any Software or GPSLive access (whether arising in contract, tort (including without limit negligence) or otherwise) shall not in any circumstances exceed the value of the licence fee most recently paid by the Customer to Global Reach Systems. Customer agrees that it shall not under any circumstances bring proceedings in tort (or otherwise) directly against any employee or officer of Global Reach Systems

3) Global Reach Systems not liable for any consequential losses (including without limit loss of profits, business or goodwill or loss or damage to property) arising (whether in contract, tort (including negligence) or otherwise) from the use of the Software or GPSLive access, including without limitation in circumstances in which data is lost or tracking is not successful due to a fault with the Software or GPSLive. The GPSLive website remains the property of Global Reach Systems and can only be used by customers who have purchased tracking credits through Global Reach Systems. (4) All warranties which would otherwise be implied into these Terms (including without limitation as to quality and fitness for purpose of the Service) are expressly excluded. (5) Nothing in these Terms excludes or limits Global Reach Systems liability for personal injury or fraud. (6) Whilst every care is taken to ensure that information given in catalogs, corresponding quotations or other documents is accurate, no responsibility is accepted for any errors which may occur therein and such documents do not constitute part of the Customer’s contract with Global Reach Systems. In addition, Global Reach Systems will not be liable for any losses caused by inaccurate information or recommendations which have been provided to

the Customer in anticipation of an order which has been provided in good faith. (7) Without prejudice to the other limitations and exclusions of liability in these Terms, Global Reach Systems accepts no liability (whether arising in contract, tort (including without limit negligence) or otherwise) in connection with the Service to collect tracking data which is caused by lack of credit on a “Pay as you Go” SIM card or any loss of data due to problems with any part of the telecommunications infrastructure on which the tracker is dependent. (8) Global Reach Systems has no liability under these Terms in relation to loss or damage resulting from failure to track occasioned by the failure of any wireless device to perform its function. (9) Global Reach Systems no liability whatsoever in connection with the use of the Software on devices which do not comply with the minimum specifications stated in these terms.

TRACKING HISTORY

Tracking history held on GPSLive servers will be maintained on the server only so long as the tracker is active/live/in use. Inactive trackers will be removed from GPSLive occasionally and entirely at the discretion of Global Reach Systems . It is solely the responsibility of the tracker user (customer) to save their tracking history using the file export facility on the history page of their mapping panel. Global Reach Systems has no liability under these terms for tracking history lost or deleted from GPSLive.

SERVICE / GSM NETWORK AVAILABILITY

Global Reach Systems reserves the right to carry out regular maintenance of GPSLive, which may affect the availability of the Service. Rewire Security will use its reasonable endeavours to ensure that apart from scheduled maintenance, the panel is available for use at all other times.

ACCEPTABLE USE

The Service may not be used for any unlawful, fraudulent or abusive purpose and must be used as required by all applicable laws. The Customer indemnifies Global Reach Systems in relation to any legal liability which may be incurred purely as a result of the Customer’s use of the Service. The Customer may allow third parties (including its employees and contractors)

to access the online tracking service, but this will be at the Customer’s own risk. Access will be subject to the user agreeing to Global Reach Systems terms of use from time to time as published on the website from which the online service is provided to the Customer.

CANCELLATION BY CUSTOMER

Global Reach Systems may terminate this agreement at any time, without notice, if the Customer breaches these Terms. No contract on these Terms may be terminated by the Customer, except in circumstances in which the Customer has lawfully terminated the contract (or part thereof) under which the device to which these Terms relate was supplied, in accordance with these terms. All other rights of termination which the Customer might otherwise have under the general law are expressly excluded.

DATA CHARGES

The M2M SIM cards must not be removed from the tracking device this shall constitute misuse of the SIM and Global Reach Systems shall be entitled to immediately terminate this agreement. Customer agrees that Global Reach Systems may monitor use of the SIM to ensure compliance with the terms of this agreement. Equipment may be used in countries covered by the SIM card roaming agreements, subject to a prior agreement is necessary and should be arranged through Global Reach Systems. Global Reach Systems reserves the right to charge for over usage while roaming. GPSLive removes any tracker login details that have not been used for 1 year. If you would like to continue using GPSlive system, the tracker must be switched on at least once in this time period.

LOST/STOLEN SIMS

Global Reach Systems must be informed immediately regarding any loss or stolen M2M SIM card if the Customer suspects or should reasonably suspect the M2M SIM card is being used in an unlawful or fraudulent manner. The Customer is responsible for all charges incurred up to the time of said

Global Reach Systems requires evidence of alleged loss or theft in the form

of a Police report. Global Reach Systems will terminate or suspend service of the GPSLive if Rewire Security suspects any wrongdoing.

Global Reach Systems is committed to upholding EU’s General Data Protection Regulation (GDPR). We may update our policies from time-time by posting a new version on our website, please check regularly to be aware of any updates.

Delivery Terms & Conditions

Global Reach Systems offer free delivery with Royal Mail on all orders within the UK.International orders are subject to Royal Mail International shipping fees.

  1. Is my order on its way to me? When your order has been dispatched you will receive a confirmation email with your tracking number. Click the link to locate your parcel. Please note that you will not be able to track your order until the day after you receive your tracking information.
  2. How do I track my order? When you place an order and it is dispatched you will receive an email with a tracking number. Please use the tracking number to locate your parcel on either the DHL website or the GLS website for Royal Mail deliveries. Please note that you will not be able to track your order until the day after you receive your tracking information.
  3. Where do you deliver?

Global Reach Systems ships to addresses within Great Britain and Northern Ireland for free with Royal Mail. Shipments to Other countries are sent Internationally signed and they are subject to shipping costs.

  1. Are there any locations that you do not deliver? No, we deliver worldwide. Shipments to addresses outside of the UK are sent internationally signed and subject to shipping costs.
  2. What is Standard delivery? Standard delivery is by Royal mail, and will be delivered within 1-2 working days, provided that payment is received before 1:30 pm on the day that the order is placed. You do not need to enter a code at checkout.Standard delivery will be applied automatically if the shipping address is within the UK. Please note that this offer doesn’t apply to the countries outside of the United Kingdom. Please refer to point 4 for further information.
  3. What is Express delivery? Express delivery costs depend on your package weight and your order will be delivered the next working day, provided that payment is received before 1:30 pm on the day that the order is placed.7. How does your delivery service work? Our orders are sent via Royal Mail and must be signed for upon delivery, a first attempt will be made for delivery, if not picked up the parcel will need to be picked up from the Royal Mail drop point, normally the post office. 7. What time do you deliver? Royal Mail will deliver between 08:00 and 18:00 Business Days. A signature will be required upon delivery.